OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 82 comments received in the last 90 days.
19 August 2025
Both sales advisors excellent. First Thomas, lovely approach, no pressure, interested in what i wanted and lovely attitude overall-also kept me well informed. Tom at handover, explained in detail all the "tricks" the car can do and offered follow up
17 August 2025
Good customer care , knowledgeable about car . Friendly professional service
11 August 2025
Salesmen explained the car's features and were able to answer my questions. Not had an automatic before so this information was importent.
03 August 2025
At the time of hand over-: professional and helpful without loosing personal touch..
03 August 2025
Salesman was so pleasant and helpful.
30 July 2025
Fair open pricing , details provided exactly what we requested
29 July 2025
First class enjoyable experience.
26 July 2025
Excellent
22 July 2025
Tom was great
21 August 2025
No problems and everything as expected.
21 August 2025
Everything explained in detail
20 August 2025
Efficient and polite service.
17 August 2025
Everything taken care of
14 August 2025
Fast, kind, I'm really happy with the service
14 August 2025
Megan was brilliant, professional and knowledgeable
14 August 2025
As above
13 August 2025
I was very pleased with the service could not fault. Very quick and kept up to date with everything.
12 August 2025
Everything went smoothly and all the staff were great and all asked if I needed anything
12 August 2025
Ditto - I already sing your praises.
21 August 2025
It was amazing working with Thomas, everything was so smooth