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Customer Reviews.

service

5

Excellent staff in all departments, service desk and the mechanics doing the service work.

22 July 2021

service

5

Service was organised to fit in with looking after my disabled child and my work commitments - after the service car was cleaned and I have had no concerns about my car at all - I am totally confident in the service my car has had.

14 July 2021

service

5

Good service

13 July 2021

service

5

Almost all issues were addressed

13 July 2021

sales

5

Car delivered to door due to unforeseen circumstances on my behalf. Good communication with Christian throughout.

12 July 2021

sales

5

Great work by Natalee and Ellie. I was completely satisfied with the hand over.

12 July 2021

service

5

The team at Vertu Durham are positive, professional, punctual and polite. What more could you ask for from a dealership.

11 July 2021

service

1

Helpful reception , efficient friendly service desk, work completed in good time, appreciate video footage

10 July 2021

sales

5

I was kept informed about my minis progress.

05 July 2021

service

5

Straightforward, kept well informed

04 July 2021

service

5

I am always happy with the stand àrd of service given.

04 July 2021

service

5

Good service , good communication and loved video

30 June 2021

sales

5

Pleasant experience professional knowledgeable staff

28 June 2021

service

5

My car was collected and delivered back to me within the time parameters I was given. The video supplied was helpful and informative.

22 June 2021

service

5

Very obliging and helpful. They collected the car and returned it to me and kept me informed of the progress with the work carried out.

19 June 2021

sales

5

Although it was a while in arriving it was worth waiting for

18 June 2021

sales

5

Excellent service from the start from Natalee at Vertu Durham

16 June 2021

service

5

Great service

16 June 2021

service

5

Good customer service

13 June 2021

service

5

Excellent service as expected

10 June 2021

sales

5

Didn't feel pressured by sales lady

09 June 2021

service

5

Friendly staff, service carried out within allotted time

07 June 2021

service

5

The service representative went above and beyond to ensure that I was fully aware of what had happened when my mini was at another dealership. She was friendly and transparent which made a refreshing change . Definitely great customer service.

06 June 2021

service

4

Andrea is always very helpful

06 June 2021

service

5

Car service and warranty claim completed promptly with zero quibble. Resolution of warranty issue in particular was exemplary customer service.

05 June 2021

service

5

Good service

05 June 2021

service

5

professional service, friendly service

03 June 2021

service

5

Friendly and efficient people who are genuinely interested and love Minis

02 June 2021

service

5

Thorough examination and good delivery and collection service.

01 June 2021

service

5

Great service as ever.

23 May 2021

sales

5

Totally happy

11 May 2021

sales

5

Our sales girl was very good

10 May 2021

sales

5

I only attended the mini centre for drivers, the rest was done via telephone/email which was very convenient for me.

10 May 2021

service

5

Very easy to arrange an appointment Staff very friendly and efficient Mini picked up from my home address and returned

03 May 2021

sales

5

No issues whatsoever , car was beautifully presented

02 May 2021

service

5

Good deal.